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How to lose the trust of 11.5 million customers in one forum post

http://blogs.wsj.com

Players of online fantasy games like World of Warcraft love to anonymously inhabit shamans, mages and other characters. But they’d rather not reveal their real identities, as evidenced by an uproar this week over a plan by Blizzard Entertainment, the creator of World of Warcraft.

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Created by slayerboy 2 years 45 weeks ago
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