I saw this news story on the Spanish news channel last night. It’s about a Spanish-language news anchor who was a victim of domestic violence. The news story focuses on her but the tape they played of the 911 call (that part is in English) is what I found enlightening. The 911 operator was absolutely abusive towards this woman who is calling for help because she was in fear for her life. This treatment is not that unusual, I can tell you. It seems to me you can’t count on 911 to rescue you like they’ve always told us to do. At least not without sarcasm, insensitivity and abuse.
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